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The Bedswarehouse - Privacy Policy

Privacy Policy

Privacy Policy

Here at Bedswarehouse we take your privacy very seriously. This why are committed to protecting the privacy of our customers. We do not allow any third party access to your details. This means we don't rent, loan, or sell any personal identifiable information regarding customers to any third party.

Our privacy policy below should answer all of your questions regarding how we treat information collected from visitors our bedswarehouse.co.uk website. Please e-mail us at admin@bedswarehouse.co.uk with any questions or queries you have regarding privacy of data gathered from you.

Use of information that you provide

We only collect personal information for the purposes of fulfilling orders, providing a excellent level of customer service, gaining knowledge internally regarding what our customers require and mailing circulars and special offers from Bedswarehouse and its subsidiaries. We do not allow access to any personal information to any third parties.

How to opt-out

We ask that you tell us if you do not want to receive promotional e-mails from us. We only send e-mails for customer service purposes and to those visitors who have indicated that they wish to receive other types of e-mail from us and our subsidiaries. If at any time you want to stop receiving e-mail from us, you can remove your name from our mailing list by sending an e-mail to us at admin@bedswarehouse.co.uk , please state that you wish to unsubscribe, by typing in the subject line of the e-mail "NO E-MAIL" alternativly you can change your email options in your account options when you are logged in.

What information do we collect

To allow us to process your order, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number ("Personal Information") when you place an order with us. This information is used solely by Bedswarehouse and is stored in a secure environment. Under certain circumstances we do also collect the user's IP address, but only when we suspect that credit card fraud may have occurred. We also may conduct surveys of visitors to our Web site. This helps us better understand what our customers would like to see from us. We only use this information for internal marketing research. We may contact a visitor who responds to a survey for more information, but only if that visitor has told us that they are don't mind being contacted.

Security of the information that you provide

One of our top priorities is keeping your Personal Information secure. We use Secure Sockets Layer (SSL) technology. SSL provides the highest level of security currently available for secure online transactions, it encrypt's all of your Personal Information before it is transmitted to us. This encrypted information cannot be read or recorded as it travels over the internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: this indicates a secure server connection is being used.

Additionally, access to your personal information is provided only to our employees and agents who need to know such information for the purpose of fulfilling your order and offering our excellent customer service.

If you prefer not to disclose your credit card information online, you can always place your order by calling us on (0191) 5871871.

Use of cookies

We use cookies to provide our customers with streamlined ordering and other useful features. Cookies are pieces of information that are stored by your browser on your computer's hard drive. Cookies make Web surfing easier for you by saving your customer identification information while you're at our site. The use of cookies has become an industry standard used by most major Web sites. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Please continue to review our privacy policy from time to time so that you are aware of our current policy with respect to cookies.

Your acceptance of these terms

By using our Web site, you agree to and accept the Bedswarehouse privacy policy. Please ensure you read this policy carefully, because if you do choose to use our Web site, you automatically agree to this policy. If you do not agree to this policy, please do not use our Web site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. If this policy changes in the future, we will let you know by posting the policy on our Web site or by sending an email to our opt-in list. Please check this page periodically for changes. Your continued use of our Web site following the posting of changes to these terms will mean you accept the changes made.


© 2010 Bedswarehouse and its subsidiaries. All rights reserved.

 

 

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Once again the guys helped me out, my elderly Father needed a mattress with next day delivery and I gave them specific requirements, so they phoned me from the warehouse, whilst trying out the mattresses and we completed the transaction with 5 mins to spare and I was so pleased with their choice. Thanks again guys.
Jan Neilson
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